Privacy Policy
Last updated: 15 November 2026
This policy explains what personal data UpdateDrill collects, why, and what you can ask us to do with it. We keep it short and in plain language.
Who we are
UpdateDrill is operated by Nguyen Van Manh, an independent developer based in Vietnam. We are responsible for the personal data described here. For any privacy question or request, email hello@updatedrill.com.
What we collect and why
| When | What we collect | Why, and our legal basis |
|---|---|---|
| You request a free check | Name, email, store URL, number of stores you look after, hosting details, and anything you write in the message box | To reply and arrange the check. Steps you asked us to take before any agreement |
| You email us | Your email address, name and the content of your messages | To answer you. Legitimate interest in responding to enquiries |
| We contact your business | A work email address and name published on your company's website or profile, plus a record of what we sent | To introduce a service relevant to your role. Legitimate interest. You can opt out at any time |
| We run a check for you | Access to the staging site you authorise, the report and screenshots it produces | To carry out the check you asked for, on your instructions |
| You visit this website | IP address and basic request data, handled by our hosting provider | To deliver the site and protect it from abuse. Legitimate interest |
This website uses no analytics, no advertising and no tracking cookies.
Data on your store during a check
A staging copy of a store usually contains your customers' personal data, such as names, addresses and past orders. During a check we process that data only on your behalf and only to perform the check:
- When we copy a live store to staging, the database is streamed from one of your servers to the other. We do not keep a copy of the database dump.
- Test orders use placeholder customer details, never real customers' details.
- Outgoing email from the staging site is blocked, so test orders never reach real customers.
- Reports and screenshots of staging pages are kept for up to 90 days, then deleted. Ask us and we will delete them sooner.
If you are a business in the EU or UK and need a data processing agreement before a check, ask us at hello@updatedrill.com.
Services we use
These providers process data for us, under their own privacy terms:
- Cloudflare: website hosting, DNS and email forwarding.
- Tally: the free check request form.
- Google: email (Gmail), and Google Fonts, which receives your IP address when this site loads its fonts.
We do not sell personal data or share it for advertising.
Where data is processed
We work from Vietnam, and our providers may process data in other countries, including the United States and the European Union. Where data leaves the EU or UK, we rely on our providers' standard safeguards for international transfers.
How long we keep it
- Check requests and email conversations: up to 24 months after our last contact.
- Outreach records: up to 24 months after our last contact. If you opt out, we keep only your email address on a do-not-contact list, so we never email you again.
- Check reports and screenshots: up to 90 days.
Your rights
You can ask us to show you the data we hold about you, correct it, delete it, limit how we use it, or give you a copy. You can object at any time to us contacting you about our services. Email hello@updatedrill.com and we will reply within 30 days.
If you are in the EU or UK and are not happy with our answer, you can complain to your local data protection authority.
Children
UpdateDrill is a service for businesses. It is not meant for anyone under 16, and we do not knowingly collect their data.
Changes to this policy
If we change this policy, we will update the date at the top of this page. If a change matters for data we already hold about you, we will email you.